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Operation of IP Data Networks
- What are the purpose and functions of various network devices - routers, switches, bridges and hubs?
- What are the purpose and basic operation of the protocols in the OSI and TCP/IP models?
- Describe the process of data flow between two hosts across a network
- Describe the appropriate media, cables, ports, and connectors to connect Cisco network devices to other network devices and hosts in a LAN
LAN Switching Technologies
- What are the technologies and media access control method for Ethernet networks?
- Describe the basic switching concepts and the operation of Cisco switches
- Initial Switch configuration and verifying network status and switch operation using basic utilities such as ping, telnet and SSH
- The process of configuring and verifying VLANs And describe how VLANs create logically separate networks and the need for routing between them
- Describe the process of Configuring and verifying trunking on Cisco switches
- Describe enhanced switching technologies: RSTP, PVSTP, Etherchannels and the process of configuring and verifying PVSTP operation
IP Addressing (IPv4, IPv6)
- Describe the operation and necessity of using private and public IP addresses for IPv4 addressing and appropriate IPv4 addressing scheme using VLSM and summarization to satisfy addressing requirements in a LAN/WAN environment
- What is the appropriate IPv6 addressing scheme to satisfy addressing requirements in a LAN/WAN environment
- Describe the technological requirements for running IPv6 in conjunction with IPv4
- Describe Basic concepts of IPv6 addresses
IP Routing Technologies
- Describe the basic routing concepts and verify operation status of a device interface: concept of Serial and Ethernet
- How to Configure and verify utilizing the CLI to set basic Router configuration
- How to verify router configuration and network connectivity using ping, traceroute, telnet, SSH and sh cdp neighbors
- Differentiate methods of routing and routing protocols
- How to Configure and verify OSPF
- How to Configure interVLAN routing & SVI interfaces
- Describe the process of managing Cisco IOS Files
- Configure and verify EIGRP
Troubleshooting
- Common problems associated with IP addressing and host configurations: How to troubleshoot and resolve
- How to troubleshoot and resolve VLAN and trunking problems on Cisco switches
- How to troubleshoot and resolve ACL & Layer 1 issues
- How to troubleshoot and resolve spanning tree operation & routing issues
- How to troubleshoot and resolve OSPF problems
- How to troubleshoot and resolve EIGRP problems
- How to troubleshoot and resolve interVLAN routing & WAN implementation problems
Layer 2 Technologies
Layer 3 Technologies
- How to identify, configure, verify IPv4 addressing and subnetting?
- How to identify, configure, verify IPv6 addressing and subnetting?
- How to configure, verify static routing and default routing?
- Evaluate routing protocol types & explain concept of administrative distance
- How to configure VRF lite and manual and autosummarization with any routing protocol
- How to Configure policy-based routing and identify suboptimal routing
- Describe the concept of ROUTE maps
- How to Configure and verify loop prevention mechanisms
- Configure ,verify and troubleshoot RIPv2
- Describe RIPng & EIGRP packet types
- How to configure and verify EIGRP stubs, EIGRP load balancing and EIGRP neighbor relationship and authentication
- Describe and optimize EIGRP metrics
- How to Configure and verify EIGRP for IPv6
- Describe OSPF packet types
- How to Configure ,verify OSPF neighbor relationship and authentication
- Describe how to Configure and verify network types, area types, and router types
- How to Configure and verify OSPF path preference, OSPF operations and OSPF for IPv6
- Describe, configure, and verify BGP peer relationships and authentication
- How to Configure and verify eBGP (IPv4 and IPv6 address families)
Infrastructure Services
- How to configure and verify device management, SNMP and logging
- How to Configure and verify Network Time Protocol (NTP), IPv4 and IPv6 DHCP
- Describe IPv6 NAT and how to configure and verify IPv4 Network Address Translation (NAT)
- Describe SLA architecture and how to configure and verify IP SLA
- How to configure and verify Cisco NetFlow
Layer 2 Technologies
Infrastructure Services
Layer 3 Technologies
- Describe troubleshoot for IPv4 addressing and subnetting
- Describe troubleshoot for IPv6 addressing and subnetting
- How to troubleshoot: static & default routing, administrative distance and passive interfaces
- Describe troubleshoot process for VRF lite Manual and autosummarization with any routing protocol
- Describe troubleshoot process for Policy-based routing Suboptimal routing Loop prevention mechanisms
- Troubleshoot EIGRP neighbor relationship and authentication Loop free path selection
- How to troubleshoot EIGPR operations EIGRP stubs EIGRP load balancing
- How to troubleshoot EIGRP metrics and EIGRP for IPv6?
- Describe troubleshooting for network types, area types, and router types
- How to troubleshoot OSPF path preference, OSPF operations and OSPF for IPv6
- How to troubleshoot BGP peer relationships and authentication eBGP
VPN Technologies
Infrastructure Services
- How to troubleshoot device management
- How to troubleshoot SNMP
- Describe the process of troubleshooting logging issues
- How to troubleshoot Network Time Protocol(NTP)
- How to troubleshoot IPv4 and IPv6 DHCP
- Describe troubleshoot for IPv4 Network Address Translation (NAT)
- How to troubleshoot SLA architecture
PC Hardware
- How to Configure and Apply BIOS Settings
- Motherboard Components, Their Purposes, and Properties
- Understanding PC Memory Overview of RAM, its Types and its Features
- How to Install and Configure Expansion Cards
- How to Install and Configure Storage Devices and Use Appropriate Media
- An Overview of CPU, its Features and Cooling Methods
- What are Connection Interfaces and Their Purposes
- Computer Power Specifications and Connector Types
- How to Customize Computer System Configuration
- Overview of Display Device Types and Their Specifications
- Identifying Connector Types and Associated Cables
- How to Install and Configure Computer Peripheral Devices
Networking
- Identifying Network Connectors and Cables and Their Characteristics
- TCP/IP Properties and Characteristics
- Network Ports, Their Protocols and Purposes
- An Overview of Wireless Networking Standards and Encryption Standards
- How to Install, Configure and Deploy a SOHO Wireless Router
- An Overview of Internet Connection Types and Their Features
- Network Types and Topologies
- Comparing and Contrasting Network Devices, Their Features and Functions
- Using the Appropriate Networking Tools
Operating System
- Microsoft Operating Systems Features and Requirements
- How to Install and Configure the Windows Operating Systems
- Windows Command Line, Using the Windows Recovery Console and Command Prompt
- An Overview of Operating System Tools
- How to use Windows Control Panel utilities
- How to Setup and Configure Windows Networking on a Client Desktop
- How to Perform Windows Preventive Maintenance Procedures
- How to Differentiate Between Basic OS Security Settings
- The Basics of Client-Side Virtualization
Troubleshooting
- Explaining Troubleshooting Theory
- How to Troubleshoot Common Hardware Related Issues and Troubleshooting Tools
- How to Troubleshoot Hard Drives and RAID Arrays and Troubleshooting Tools
- How to Troubleshoot Common Video and Display Issues and Troubleshooting Tools
- How to Troubleshoot Wired and Wireless Networks and Troubleshooting Tools
- How to Troubleshoot Operating System Problems and Tools Used
- Troubleshooting Common Security Issues, Tools and Best Security Practices
- Common Laptop Issues, How to Troubleshoot
- Printer Troubleshooting Tools by the Help of Maintenance Kit
Networking Concepts
- Comparing OSI and TCP Model
- The OSI Model - Application, Devices and Protocols
- IP addressing - Properties and Purposes
- Routing and Switching - Properties and purposes
- Overview of common TCP and UDP Default Ports
- How do Common Networking Protocols Function
- What is DNS and its Components
- Network Troubleshooting Methodology
- Overview of Virtual Networking and its Components
Network Installation and Configuration
Network Media and Topologies
Network Management
- Purpose and Features of Various Network Appliances
- Hardware Tools to Troubleshoot Connectivity Issues
- Software Tools to Troubleshoot Connectivity Issues
- How to Analyze Traffic With Network Monitoring Resource
- Configuration Management Documentation
- Network Performance Optimization Methods and Rationales
Network Security
Compliance and Operational Security
- The Importance of Risk Related Concepts
- Security Implications of Integrating Systems and Data With 3rd Party
- How to Implement Risk Mitigation Strategies
- How to Implement Basic Forensic Procedures
- Incident Response Concept and Procedures
- Importance of Security Awareness and Training
- Overview of Physical Security and Environmental Controls
- Business Continuity, Fault Tolerance and Disaster Recovery
- Goals of Security Confidentiality, Integrity, and Availability
Threats and Vulnerabilities
- Overview of Malware and Its Types
- Attack Types and What You Need to Know About Them
- Social Engineering Attacks, Associated Effectiveness with Each Attack
- Wireless Attacks and Their Types
- Application Attacks and Their Types
- How to Deter and Mitigate an Attack Types and Techniques
- Tools and Techniques to Discover Security Threats and Vulnerabilities
- Using Penetration Testing and Vulnerability Scanning
Access Control and Identity Management
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